ELPA21 Speaking Recording Playback Issue on iPadOS
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ELPA21 Speaking Recording Playback Issue on iPadOS

Feb 7, 2022

There is currently an issue with the sound playback of recorded answers affecting some iPadOS devices, where the audio volume is being lowered unnaturally when it should not be. This issue does not impact playback for scoring, but it does potentially impact the students’ ability to listen to their recording at the time of testing. CAI is currently working with Apple to resolve this issue, but there is no timeline provided for its resolution yet. Please note that it is possible that not all students will experience this issue, but it is important to be aware that it might occur. In the meantime, the students should continue testing normally because the audio quality still sounds good in the response captured in the system.

We will provide an update when it is resolved.

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